Privacy Policy
This Privacy Policy describes how Top Maids in LA (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our website www.topmaidsilla.net and the services we offer Cleaning services, which include residential and commercial cleaning services.
Information We Collect
We collect several types of information from and about users of our Website and Services:
Contact Information: This includes your name, email address, phone number, and mailing address.
Billing Information: This includes your payment card information, such as credit card number and billing address. We use a secure payment processing service to collect this information.
Property Information: This includes information about the property to be cleaned, such as the address, square footage, and number of bedrooms and bathrooms (for residential cleaning) or the type of business and square footage (for commercial cleaning).
Usage Data: We may collect information about how you use the Website, such as the pages you visit, the time you spend on those pages, and the services you request.
Communications: We may collect the content of communications you send to us, such as emails, inquiries, and feedback.
How We Use Your Information
We use the information we collect for the following purposes:
To provide and fulfill the Services you request, including scheduling cleaning appointments, processing payments, and communicating with you about your cleaning needs.
To send you administrative information, such as appointment confirmations, invoices, and service updates.
To respond to your inquiries and requests.
To improve our Website and Services.
To send you marketing materials, with your consent (you can opt out at any time).
To comply with legal and regulatory requirements.
Disclosure of Your Information
We will not disclose your information to third parties:
We will not share your information with third-party service providers who help us operate our business and provide the Services, such as payment processors, scheduling software providers, and background check companies. We are required to keep your information confidential and use it only for customer service engagement purposes.
Law Enforcement: We will not disclose your information to law enforcement or other government agencies if required to do so by law or if we believe it is necessary to protect the rights, property or safety of ourselves or others..
Data Security
The form of payment accepted are credit cards Visa, MasterCard and American Express. Our payment system has a security of 128-Bit SSL and processed through a DPS or Payment Gateway.
Your Choices
You have several choices regarding your information:
Accessing and Updating Your Information: You can access and update your information by contacting us at info@topmaidsinlallc.com or :+13102909589.
Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.
Children’s Privacy
Our Website and Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has under 13 has provided us with personal information, please contact us. We will delete the information from our records.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated Privacy Policy on the Website. We encourage you to review the Privacy Policy regularly to stay informed about changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
info@topmaidsinlallc.com
+13102909589